Flood Assistance

Flood Assistance

It is important to document all damage with photographs, receipts for materials and any paperwork that reflects damage. The State must meet a threshold of $6,392,055 in damages in order to receive a Presidential declaration activating federal assistance.

Damage Report Hotlines:

Bossier Parish

Persons should report damage daily, if possible, to the BOHSEP at (318) 425-5351 from 8 a.m. until 4:30 p.m.

Caddo Parish

Caddo Parish Sheriff Steve Prator is urging anyone who has had damage to their home or property from flooding to report it at reportdamages@caddosheriff.org or (318) 675-2255.

Desoto Parish

The DeSoto Parish Sheriff's Office has set up a hotline to take information on flood damage as the assessment process begins.
The hotline will be open from Monday through Friday from 8 a.m. to 5 p.m. Call (318) 872-1939 and provide your name, address and contact information.

Webster Parish

People can report damage to the Webster Parish Sheriff's Office at 318-377-1515. They should provide their name, address or town, how much water is inside a home or business. They should also say whether the home is their primary dwelling, camp or rental property; whether they own or rent their home; and any flood insurance.
If possible, people should photograph and mark the highest water lines before the water recedes or they start cleaning up for their own records.

Disaster Assistance Programs:

Governor’s Office of Homeland Security

Louisiana Red Cross Assistance

Salvation Army
(318) 424-3200

Bossier Parish Sheriff’s Office:

Caddo Parish Sheriff’s Office

American Freedom Storage
American Freedom Storage is offering free rent until April 1st for displaced families. Contact Tosha Parker at 318-965-5009 for more information.

Benton Road Storage Center
Benton Road Storage Center is offering free rent for displaced families for up to 90 days. If interested call Kevin at 318-841-8100.

Five U-Haul locations are participating in the 30 days of free self-storage and U-Box. Families needing more information about the self-storage assistance should contact the following U-Haul store nearest you:

U-Haul Moving & Storage at Barksdale
4100 Barksdale Blvd., No. 108
Bossier City, LA 71112
(318) 742-7500

U-Haul Moving & Storage of Downtown Riverfront
1605 N. Hearne
Shreveport, LA 71107
(318) 425-8811

U-Haul Moving & Storage at Hollywood
2205 Hollywood
Shreveport, LA 71108
(318) 636-7135

U-Haul Moving & Storage of Westwood
5919 Financial Plaza
Shreveport, LA 71129
(318) 687-3601

U-Haul Moving & Storage of South Shreveport
9380 Mansfield Road
Shreveport, LA 71118
(318) 686-7198

The Bossier Animal Shelter
The shelter says they are open 24 hours, and since pets are not allowed to stay at the shelters for evacuees, the shelter is stepping in to assist. Bossier City and Bossier Parish residents in the evacuation area are urged to contact the shelter if their pets need a place to stay. Bossier Animal Control is located at 3217 Old Shed Road in Bossier City. They can be reached at 318-741-8499.

Webb Pro Roofing and Remodeling
The contracting company is available for those in need of a tarp for a leaking roof. Free inspections. Contact Ron Webb for details at (318)564-8080.

Sci-Port: Louisiana’s Science Center
Sci-Port: Louisiana’s Science Center remains open and invites those affected by flooding in the region to enjoy free admission to the permanent exhibit galleries from now through Sunday, March 13. Hours of Operation: 9 a.m. until 5 p.m. today through Saturday and noon – 5 p.m. on Sunday.

The following dog daycare and boarding services are offering 50 percent off boarding for owners affected by the flooding:
Doggywood: (318)745-5364
Hound House: (318)425-9767
The White House Pet Hotel: (318)629-300

Sandbag Locations:

Caddo Parish: Sandbags are available 24-hours at 1701 Monty Street and 3825 Old Mansfield Road or from a self-serve station at 7300 Mansfield Road.

Bossier Parish: Residents can pick up sandbags at Bossier Parish Highway Department Maintenance Barn at 410 Mayfield St. in Benton, the Bossier City Public Service Complex at 3223 Old Shed Rd. in Bossier City from 7 a.m. to 3 p.m. weekdays, and anytime at the Elm Grove Elementary School in south Bossier. Residents are encouraged to call the Bossier Sheriff's Office at 318-965-2203 or 911 if they are have an emergency.

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